1) Vacuum regularly without the beater bar turned off (or on highest pile setting) (2) If loops or tufs appears above the pile of area rug
do not pull them. This is not a defect
It is a common condition called "sprouting". Use a pair scissors to cut the loop or tuft. (3) Do not use oxygen cleaners. (4) Avoid direct sunlight to prevent fading (5) For best results
periodic professional cleaning is recommended.